Tight connections and separate tickets — handled. Your personal agent meets you at the jet bridge, escorts you through transit security, and accompanies you to your departure gate by private buggy.
24-hour advance booking required. A 35% surcharge applies to reservations made or paid less than 24 hours before your flight.
No payment required to book. Receive your personalised quote first — pay only when you're ready to confirm.
Ages 12 and up count as adults. Children under 12 travel at a reduced rate. Infants under 2 are complimentary.
All airlines welcome. Our service is available to passengers on any airline and any cabin class at Istanbul Airport.
Are you worried about making your connection flight at Istanbul Airport? Let us help you! Our customized Meet & Assist service for connection flights that will make sure you get to your next flight on time and in style. We provide you with an experienced agent who will accompanying you through the airport with ease and get to your next flight with plenty of time. Istanbul Meet & Greet Service ® provides personal assistance for connection flights at İstanbul International Airport and Sabiha Gökçen International Airport. If you have a transit time of fewer than 2 hours at Istanbul airport, you should plan your time very accurately. Even the airline company for your next flight If you have to change it, this becomes much more important. Because passport control, taking the luggage from the carousel, changing the terminal and checking-in to the new flight and again a passport and security check, etc.
You might miss your next flight to İstanbul Airport. We have an offer that can easily manage all this stress and cut that time in half; Istanbul Meet & Greet Service transit assistant service. Our high-quality fast service will remove your transit stress and provide a pleasant Istanbul Airport experience.
A transit flight, or connecting flight at Istanbul Airport, is a trip to a final destination that includes a brief stop at Istanbul Airport along the way. Passengers usually do not leave the airport and have to change airplanes. Passengers will usually be issued a single ticket for the entire journey (both flights).
Leave the plane with your cabin baggage >> Follow INTERNATIONAL TRANSFERS signs >>>Go through the security check and proceed to the departures terminal >>>Check your boarding gate and time >>> Go to your boarding gate and wait for your flight
Leave the plane with your cabin baggage >>> Follow the signs for BAGGAGE CLAIM >>> Go through the PASSPORT CONTROL and walk to the departure hall >>> Check in for your next flight and get your boarding pass >>>. Go through the PASSPORT CONTROL and proceed to the duty free zone >>> Check your boarding gate and wait for your flight.
Exclusive
Private terminal
Istanbul Airport handles millions of transit passengers every year. Between tight connection times, separate-ticket bookings and the sheer size of the terminal, a layover here can feel overwhelming. That is exactly why our transit service exists.
Met at the Jet Bridge. No wandering through unfamiliar terminals. Your personal agent is waiting at the jet bridge exit the moment you step off your arriving flight.
Priority Through Transit Security. We guide you through dedicated fast-track lanes at the transit security checkpoint, cutting the queues and saving you valuable connection time.
Private Buggy to Your Gate. When it's time to board, a private electric buggy takes you from the lounge straight to your departure gate — no rushing, no guessing.
Your personal assistant is waiting right at the jet bridge. From there you are escorted through priority transit security, given time to relax in premium facilities, and delivered to your departure gate by private buggy — effortlessly.
Your personal assistant is waiting right at the jet bridge with a name sign, so you are recognized the moment you step off the jet bridge.
Name sign readyWe take you through priority lanes at the transit security checkpoint or immigration, so you move from your arrival terminal to your departure area quickly and without queues.
Priority lanesOnce you are airside, enjoy the lounge or the terminal at your own pace. Your agent tracks your flight in real time, so you can rest without watching the screens.
Real-time trackingWhen boarding begins, your agent meets you at the lounge or an agreed meeting point and takes you by private buggy straight to your departure gate.
Buggy to the gateLong layover? Combine your transit meet & greet with a private transfer to the city center and back. Our driver picks you up after passport control and returns you to the terminal in time for your onward flight.
Review our Istanbul airport transfer servicesFor a limited number of select passengers
C-VIP Terminal Transit Package
Turkish Airlines is flying to most countries. We offer special prices for Turkish Airlines Classic, Classic Plus, Elite, Elite Plus Members and all other passengers. If you are planning to fly with Turkish Airlines, you can immediately book Meet & Assist services we offer to Turkish Airlines guests.
All passengers can use our Istanbul airport services regardless of airlines and classes.
Straight answers before you book.
Office hours Monday–Sunday, 9:00–21:00. +90 216 515 49 10
Quick contact via WhatsAppA personal assistance service for passengers connecting through Istanbul Airport. Your agent meets you at the jet bridge of your arriving flight and escorts you through transit security, optional lounge access and buggy transfer to your departure gate.
Right at the jet bridge exit of your arriving flight — the first point inside the secure zone. They will be holding a name sign so you are recognized immediately.
A minimum of 35 minutes. You bypass the transit security queue through priority lanes and the buggy cuts a 15–20 minute walk down to 4–6 minutes.
Yes. Once you are airside, your agent can escort you to the lounge where you can relax until boarding time. Your agent monitors your flight in real time.
Absolutely. Separate-ticket connections are our speciality. We handle the baggage re-check and guide you through any additional checkpoints that separate-ticket passengers need to clear.
Please send your reservation request at least 24 hours before your flight. A 35% surcharge applies to reservations made or paid less than 24 hours in advance.
Your agent monitors all arriving flights in real time. If your flight is late, your agent adjusts their schedule and is still waiting at the jet bridge when you arrive.
No. All passengers can use our Istanbul Airport services regardless of airline and class. Turkish Airlines Classic, Classic Plus, Elite and Elite Plus members get special prices.
That is exactly what this service is for. Your agent knows the fastest routes and priority lanes. Combined with a private buggy, even connections under 90 minutes can be managed comfortably.
To catch a connecting flight at Istanbul Airport, you will need to followings ; If you have checked luggage, you will need to pick it up from carousel and then walk to departure terminal. Follow the signs carefully that indicate your terminal and gate number for your departure flight. If you need to go through security or passport control ( if you change airline ) again, look for the passport control zone and follow the security procedures. Once you have passed through security or passport control , look for your gate and wait for your flight to be called for boarding. Make sure you still have enough time to get to your flight gate, as Istanbul Airport can be busy and it can take longer than expected to get from one gate to another. In the meantime, do not forget to follow your flight on the monitors. In some cases, they can take off 15-20 minutes before their time by plane. Remember, there are no announcements at Istanbul Airport. Don’t want to think about all this? No worries, we follow all this for you.
Missing a connecting flight with Turkish Airlines at Istanbul can be a stressful experience. Fortunately, there are some steps you can take to make the process easier. If you have missed your connecting flight at Istanbul airport, the first thing you should do is contact Turkish Airlines Care Point. There are 4 Turkish Airlines Care Point areas at Istanbul Airport, one of them is in domestic terminal, 3 of them are in international terminal (located in central, eastern and western points). They operate 24/7. They will provide you with information about how to get rebooked or refunded for your missed flight. Additionally, they will also provide advice on what other options are available to you in order to reach your destination as quickly and safely as possible. If your reason for missing the flight is the delay of the Turkish Airlines arrival flight they are able to provide assistance with free accommodation and meals.
If you have a long transit or layover of 5 hours or more in İstanbul International Airport, your connecting flight has missed or has delayed, YOTEL Airside Istanbul Airport will be the closest accommodation option to you. They have impressively designed 174 cabin rooms. You can reserve these rooms hourly. You can find YOTEL Airside Istanbul Airport on the Departures Floor (2nd floor) in the Transit (Duty-Free) area. If you want to see the 5 Best Hotels in Istanbul Near Istanbul Airport, we recommend you to read this article. Travelling through Istanbul International Airport can be stressful, especially when you have a tight connection time. Istanbul Meet & Greet Service is here to make your connection flight experience worry-free. Our experienced representatives will provide you with a stress-free experience, ensuring you get to your next flight on time and in style. Book now for Istanbul Meet & Greet Service!
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Making connections at Istanbul Airport?
